Structured Remote operations
for Growing Service-Based Businesses
Adminova provides structured operational execution and backend coordination for service-based teams scaling without increasing internal payroll.
Support is delivered through defined systems, CRM workflows and clear execution processes.
No hourly tracking. No internal hiring. No management overhead.
Adminova operates globally across Australia, New Zealand, United States, United Kingdom & Canada
Why Adminova is different
Most virtual assistant providers sell time.Adminova delivers structured operational outcomes through documented workflows and defined execution systems.Instead of reacting to requests, we manage backend progression and coordination aligned to your growth stage.
Adminova Supports
- Service-based businesses scaling delivery
- Agencies managing growing client portfolios
- Consultants expanding operational load
- Professional firms requiring structured backend execution
What we do
Adminova supports business owners with:- Client commuication management
- Inbox workflow coordination
- Calendar and scheduling execution
- CRM progression and follow-up systems
- Documentation and structured record keeping
- Recurring operational execution
- Ongoing workflow refinementYou don’t buy hours. You get consistent support.
Support is delivered on a priority and turnaround basis, not instant availability.
All tasks are managed through a shared system (CRM or task manager), not scattered across emails or DM's.
operational outcomes
Adminova supports:- Internal coordination
- Client onboarding flow
- CRM progression and follow up execution
- Backend task management
- Process documentation and improvement
- Visability across active client and task pipelines
why adminova
Adminova operates as a structured execution partner, not an ad-hoc support service.- Retainer-based operational capacity
- Defined onboarding framework
- Workflow-led delivery
- Structured reporting
- Global service coverageYou don't purchase hours. You secure execution capacity
how it works
Structured. Defined. Ongoing1. Complete onboarding & system access
We align your priorities, tools and workflows so support can begin without delays.
2. You submit tasks
Tasks are added into a shared system, not scattered across messages and emails.3. We prioritise and complete them
Tasks are handled based on urgency and turnaround times.4. Your systems improve gradually over time
As tasks repeat, we streamline processes, templates and workflows.5. You receive weekly updates
You know what’s done, what’s in progress and what’s coming up, without constant check-ins.No hourly tracking
No staff management
No micromanagementGet Ongoing Admin & Systems Support
services
Adminova Ongoing Admin & Systems Support
Monthly operational execution for business owners who require reliable backend support and structured systems without managing staff internally.This is our core service.Execution Capacity Tier
Adminova provides structured monthly operational execution aligned to your internal workflow and systems.
This is ongoing backend coordination delivered through defined processes and documented systems.What's Included:- Client communication management
- CRM coordination and follow-up progression
- Backend task execution
- Operational documentation
- Process improvementHow It’s Structured:- Monthly support (not hourly)
- Ongoing delivery
- Clear priorities and turnaround times
- Weekly reportingThis service grows with your business.
Need help now but not ready for ongoing support?
We also offer a one month Founder Operations Reset to stabilise and structure your systems before transitioning into ongoing execution support.
Get in touch
Structured operational execution for growing businesses.📍Melbourne, VIC
📧 [email protected]ABN: 74 430 510 864
About
Practical admin and systems support for founders who need structure, not more noise.
Founded by Kaycee SwainAdminova was built to support growing businesses that need structured operational support before hiring internally makes sense.We provide ongoing admin and systems execution that integrates into your existing tools and workflows, so your business runs clearly, consistently and without unnecessary internal overhead.- Clear structure
- Reliable systems
- Consistent execution
- Scalable supportAdminova is designed to grow alongside it's clients, providing steady operational support now, with flexibility to expand as your business evolves.Looking AheadAdminova operates with long-term growth roadmap focused on strengthening operational delivery and expanding global support capacity.Future expansion includes:- Global VA placement
- Operational management support
- Strategic partnerships and white-label delivery
Everything starts with strong systems. That's where Adminova delivers.
Pricing
Simple. Structured. Ongoing
No hourly tracking.
No staff management.
No micromanaging.Adminova delivers structured admin and systems execution on a monthly retainer.You are not paying for time.
You are securing consistent operational capacity.
Adminova Ongoing Admin & Systems Support
Pricing is based on support level and operational complexity, not hours worked.All plans include:- Ongoing admin execution
- Priority based task management
- Workflow and systems refinement
- Weekly progress updates
- No hourly tracking
- No hiring or staff management
Support Tiers
Essential SupportFrom $1,500 AUD / month
Best for:
- Solo business owners
- Early-stage businesses
- Light to moderate admin demand
Includes:
- Day-to-day admin execution
- Inbox and email management
- Calendar coordination
- CRM updates and follow-up management
- Recurring task handling
- Light systems improvements
Growth SupportFrom $2,500 AUD / month
Best for:
- Growing businesses
- Founders managing multiple priorities
- Businesses needing stronger operational structureIncludes everything in Essential, plus:- Increased task volume
- More complex workflow handling
- Proactive systems improvement
- Greater operational involvement
- Faster priority turnaround times
Advanced SupportFrom $4,000 AUD / month
Best for:
- Scaling businesses
- High-volume admin environments
- Founders seeking reduced day to day involvementIncludes everything in Growth, plus:- High-touch operational support
- Greater backend responsibility
- Full priority handling across tasks
- Support aligned to growth expansion
Not Ready for a Monthly Retainer?
Founder Operations Reset
$2,000 AUD upfront
Duration:
- 30 Days
- Fixed Scope
- Paid UpfrontIncludes:
- Inbox & calendar optimisation
- Priority admin support during the reset
- 2-3 automation improvements
- Clear handover & next step roadmapOutcome
By the end of the reset, your admin and systems are organised, documented and prepared for ongoing support.With Adminova or internally.
How Pricing Works
- Monthly retainers, not hourly billing
- Structured and ongoing support
- Task prioritised by urgency and agreed turnaround times
- Plans adjusted based on volume and complexity
- Support scales as your business growsThis ensures:
- Balanced workload distribution
- Sustainable support capacity
- Consistent delivery quality
What’s Not Included
Unless agreed to separately:
- Large scale system builds
- Heavy automation projects
- Full website builds
- Bookkeeping or financial advice
- Instant on demand availabilityThese can be scoped separately if required.
Getting Started
All clients begin with a short onboarding process to ensure fit and clarity.We review:- Current admin workload
- Existing systems
- Business prioritiesThen recommend the appropriate support tier.
FAQ
Do you offer hourly work?
No. Adminova operates on structured monthly retainers only.Do I get a dedicated VA?
You are supported by an Adminova VA operating within our structured system.How quickly are tasks completed?
Tasks are prioritised based on urgency and agreed turnaround expectations.Can I upgrade later?
Yes. Support scales as your business grows.
Partner with Adminova
Before You ApplyIf you're interest in partnering with Adminova, the first step is to request and review our Adminova Partnership Overview, which outlines how we work, the type of operational support we provide and how partnerships are structured.If the overview feels aligned, we'll then share our Referral Activation Outline, which walks through:
1. Referral mechanics
2. Activation steps
3. Partner rewards and commission structure
4. How partnerships operate in practiceOnce both documents have been reviewed and confirmed, you can complete the Partnership Activation Form below to formally activate the partnership on our end.This form is use for partnership activation only and is not intended for initial or exploratory enquiries.To request the Partnership Overview, please contact us at:
[email protected]
Adminova partners with accountants, bookkeepers, consultants and agencies to support their clients when admin and operational demands increase.We also work alongside SaaS platforms, marketplaces and technology providers where post-implementation execution, internal workflows and operational follow-through are critical to long-term customer success and retention.Adminova acts as the next operational layer once a project, engagement or growth phase is complete, providing ongoing admin and operational support without adding delivery or management load to our partners.By removing post-engagement operational friction, Adminova helps ensure initiatives are fully adopted, execution is sustained and outcomes translate into measurable results, improving client retention, satisfaction and long-term partner value.How it works:1. Simple referral via introduction email or written handover2. Adminova manages onboarding, scope, delivery and ongoing communication3. Referral commissions are paid for successful introductions, with Adminova owning delivery and the client experience4. Partners retain the client relationship while Adminova provides continuous, scalable operational support
👉 Request The Partnership Overview
For partners who have reviewed and confirmed alignment with the Partnership Overview and Referral Activation Outline.